Frequently Asked Questions

The accepted payment methods for the event are credit card and bank transfer. We recommend attendees book by credit card where possible. All registered attendees will receive a Tax Invoice after payment for their event registration is received.

If you choose to pay by bank transfer you will be sent a Proforma Invoice for payment. If you don’t see this in your email inbox please check your spam folder. 

Attendees paying by bank transfer will have 14 days to pay for their registration. Please include your order number in the reference field for any bank transfers, so we can easily  identify your payment.

Note, bank transfers can take up to 5 working days to be received.

Yes, we do offer a discount to local attendees, as well as early bird pricing for all. We will notify speakers of their acceptance with plenty of time to secure early-bird tickets before the deadline. See the pricing page for further information about pricing and the early bird registration deadline.

Yes, you will have 14 days to pay for your registration by bank transfer once you receive your proforma invoice after you have completed your registration and we will keep the same early bird price for you during this time.

All attendees must pay the 21% Spanish VAT on their tickets, because the event is taking place in Spain. This applies to all attendees, regardless of the country they are registering from. For more information about this we invite you to review this webpage, specifically the section: B2B services in respect of admission to cultural, artistic, sporting, scientific, educational, entertainment and similar events will be taxed at the place where those events actually take place [Article 53 of the VAT Directive]

No, MoodleMoot Global 2023 is a face-to-face event and all attendees will be expected to attend in person.

Yes, you will need to sign up as a user for the MoodleMoot Global 2023 website (moodlemoot.org) before you are able to register and/or submit an abstract proposal for the event. Once you have created an account, you can login to the website to manage your event registration and abstract submissions for the event.

If you get the above message when you are trying to login to your account, you should do a password reset and it will reset access to your account.

The ticket to attend the event includes:

• Access to all the event spaces, sessions and talks.
• Access to the event mobile app.
• Lunch and refreshments (including morning tea, lunch, afternoon tea and social drinks).
• Workshops and networking.
• Pre-conference Jam Day (previous booking required via the registration process).
• MoodleMoot Party.
• And some other surprises!

The cost of attending the Jam Day sessions (Developers DevJam, Learning Designer Jam or UX Jam) is included in the event price and your preferred session can be booked through the registration process. Please note that places are limited, so register soon to avoid disappointment.

Your ticket for MoodleMoot Global 2023 does not give you access to the Global Partners Day. If you are planning to attend the Global Moodle Partners Day on Monday 18th September as part of the pre-conference, you will need to confirm your attendance separately via the Moodle Partner Portal. Further details will be shared with Moodle Partners soon.

No, travel and accommodation are not included in the ticket price for the event. All attendees are responsible for booking and covering the costs of their own travel and accommodation arrangements.

If you are planning to fly to Barcelona, we recommend arriving at Barcelona-El Prat airport and if you are arriving by train, you should arrive at Sants Railway station, which is located just below the venue. See the travel and directions section on the conference website.

Regarding accommodation, the Hotel Barceló Sants (which is also the event venue) will offer special prices for MoodleMoot Global 2023 attendees. You can find more information about the prices and how to book in the accommodation section on the conference website.

Daily tickets will not be available at this event. A registration is for one individual delegate to attend the event. One registration may not be utilised by several individuals.

Group bookings are not offered for this event; only individual bookings are possible. Each registration will be linked to the email address of the registered user on the event website. We will use this email address to contact you regarding your booking and provide information about the event. Each attendee may purchase one Extra Party Guest ticket each. You will be able to book a ticket for an Extra Party Guest after you have completed your registration.

Only registered delegates will have access to the conference areas and catering. However, you can bring an accompanying person to the MoodleMoot Party on Wednesday 20 September for an additional cost of 100€ + VAT. This will include access to the party, a cocktail dinner and drinks. You will be able to purchase an Extra Party Guest ticket, and fill out the necessary details, after you have completed your registration. All guests must be over 18 years of age.

Yes, approximately a week after the event, all attendees will receive an online certificate of attendance via email.

The suggested dress code is (business) casual, but you can wear whatever makes you feel comfortable during the event. It will be the end of summer in Barcelona, so it may still be warm and the conference rooms will have air conditioning, so we recommend you bring a light jacket.

More information about the party theme will be communicated to attendees prior to the event.

Yes, you will be provided with an access code to use the WiFi connection during the conference.

Yes, the Hotel Barceló Sants has a big car park that conference attendees will be able to use for free during the days of the conference.

If you would like to sponsor the event, you will need to complete and submit the MoodleMoot global sponsorship application form and we will contact you to confirm your preferred sponsorship type and the next steps.

Yes, there will be a MoodleMoot Global 2023 mobile app available to all attendees prior, during and after the event. All registered attendees and sponsors will get access to the event app around a week before the event starts and for a month after the conference. Further details about the app and instructions about how to access this will be emailed to delegates and sponsors before the event.

Please complete the MoodleMoot contact form.