Jessica has been working with Moodle since 2004. She worked at University College London as a Learning Technologist and E-Learning Advisor for over 10 years; volunteered and worked with the Moodle Users Association; and led the delivery of the Online Course Production Service at the University of Edinburgh.

Jessica holds a Master of Digital Education from the University of Edinburgh; a Master of Project Management from the University of Southern Queensland; and a Bachelor of Multimedia from Griffith University.

Jessica is an advocate of accessible teaching practices.